Unified Communications and Collaboration

Video, Chat and Collaboration from Any Device with Rainbow

Unified Communications

Unified Communications (UC) allows for easier, more direct collaboration between co-workers, clients and suppliers—regardless of physical location. By definition, Unified Communications is the seamless blending of the four core components of business communications: voice, messaging, mobility and presence management. When enabled, UC improves the overall response time of your business by promoting efficiency throughout your company.

Voice Communication

Voice Communication Manage incoming and outgoing calls to your phone from one location.

Initiate and manage calls from your laptop or tablet
Multi-party conference for up to 100 participants
Video conference
Microsoft Outlook calendar add-in for scheduled meetings

Mobility

Mobility

Handle business calls on a smartphone, tablet or computer while keeping your personal phone number private.

Multi-platform client (smartphone, tablet, Web, PC, Mac)
Select any phone to receive or place calls using your business line ID
One number service for mobile business calls
Shift active calls between your smartphone and your deskphone

Messaging

Messaging

Messaging apps are handy for mobile communication and convenient for group collaboration. Rainbow integrates the popular features of apps such as WhatsApp, Messenger, WeChat and others into your organization's network without compromising security.

Private platform for your organization, no ads, no commercialized data
Instant message from personal smartphones without revealing your mobile number
Message across desktops and smart-phones using email as the identifier
Admin portal for user management, company-wide policies, back-up, data loss prevention, etc.

Talk to Someone

See the Status of Colleagues

Talk to Someone

Simple voice communication has been a keystone of business since before the time of Antonio Meucci. Make conversations in your organization easier with Rainbow from Alcatel-Lucent.

Conference
Discuss
Pick up on subtle vocal cues lost in written words

See the Status of Colleagues

Presence Management View the status of your co-workers:

Online
Online on mobile
Offline
Organize project-based groups into contact bubbles

Screen Sharing

Screen Sharing

Instant team meetings
Select and share a specific application and keep the rest of your desktop hidden
Invite guests
Private and secure
No advertisements
Decline a sharing invitation and provide details in an instant message

Document Sharing

Document Sharing

Easily send photos and files with a simple drag and drop.

Large file transfers including audio and video files
External file sharing
Access documents from PC, Mac, smartphone, tablets and web clients
Share and get things done

Chat Messaging Service

Text Talk is a two-way SMS and web chat messaging application that enables mobile users and website visitors to engage in two-way chats with a business or organization via ALE’s Rainbow. READ MORE

Rainbow User Levels

Rainbow Demo Videos

Rainbow Demonstration Webinar

Rainbow Demonstration Webinar - 2020 Interface Update

Contact ICON Cloud Solutions at sales@iconcloud.com or call 972-786-9000

If you are a customer please use the following contact information for technical support:

Phone: 972-786-9000

Email: support@iconcloud.com