Everything a Business Needs in a Phone System
Secure, reliable and scalable communications with the features and support typically available only in a premises system.
Hybrid Cloud Deployments
Let ICON assist you in deploying a communications system that combines the best of premises-based and cloud-based services.
Security, Monitoring and Alerting
Enable an advanced monitoring and alerting solution that provides immediate, multi-media notifications during an emergency.
We’ve got you covered with our hosted services
- Single source support
- Custom solutions
- Encrypted security
- Flexible options
- Unified technology engineered by one company
With extensive experience designing and developing voice, messaging, video and mobility technology, we offer flexible solutions for businesses looking to make the move to the cloud. From LAN, WAN and wireless infrastructure, to advanced communications from the cloud, integrated with your company’s data systems, ICON Cloud Solutions specializes in:
- Hosted Phone Systems
- Unified Communications
- Monitoring and Alerting
- Custom Hybrid Cloud Deployments
ICON is your one-stop service provider for all of the technology required to effectively run your business.
ICON Cloud Solutions Products and Services
Business Communications
Deploy ICON communications technology as a hosted solution, an on-premises installation or as a hybrid of the two strategies.
Telephones
Outfit your business with premium desk phones and softphones from award winning industrial designers. Choose from ICON's line of tested and certified VoIP, SIP and wireless phones.
SIP Trunks
As part of the largest national network, ICON’s SIP trunking service offers a reliable and cost-effective VoIP alternative to traditional phone lines.
Unified Communications and Collaboration
Stay connected to business conversations by phone, smartphone, video, IM, email and more. Collaborate with co-workers and colleagues to share files and documents across the globe.
Monitoring and Alerting
Becoming aware as quickly as possible when an unexpected situation or disturbance occurs is the first step to preventing disaster and protecting people and property.
Managed Services
With extensive experience as a core platform integrator, ICON offers customers a unique set of business continuity applications addressing critical services across all vertical markets.
Network As A Service
Network as a Service is a new way for businesses to purchase network infrastructure, applications, management tools via subscriptions as opposed to perpetual contracts.
From Our Customers
"We are extremely satisfied with the ongoing support by ICON. The best example is when our local call center in New Orleans was devastated by Hurricane Ida. ICON worked with us to implement a workaround overnight, enabling continued operation at all our clinic sites. ICON's team was in constant contact with our key management staff during working hours and after-hours. A lot of the issues were mitigated even before we noticed them. The ICON technical team worked with us to find the best, most economical, and efficient solutions for all our needs."
-Phuong Tran Senior VP of Information Technology St. Thomas Community Health Center
"ICON Cloud Solutions continues to be a solid partner in providing the services to our City Offices. The project implementation roll out was relatively smooth and with very minimal service interruption. Support has been very responsive to our needs and communication of service interruptions, maintenance and equipment upgrades."
-Paul Da Silva Information Systems and Technology Director City of Hollister, California
"ICON Cloud Solutions are one of the best companies I currently do business with. Will always recommend them."
-Frank Hutton Information Technology Director City of Pearl, Mississippi
Contact ICON Cloud Solutions at sales@iconcloud.com or call 972-786-9000.
If you are a customer please use the following contact information for technical support:
Phone: 972-786-9000
Email: support@iconcloud.com